Friday, October 17, 2014

Communication Theory - Carey Goin "Medium is the Message"















The McLuhan Revival

A 21st Century Application to Marshall McLuhan




Carey R. Goin

University of Alabama at Birmingham





















Abstract
Marshall McLuhan was one of the most influential communications theorists in the 20th century.  His model of communication emphasized the medium over content.  This paper looks at 21st century media and its application to McLuhan probes of communication.  The analog to digital transition in media enables the principles of cybernetics and information theory to revolutionize media and thereby change our culture. 


















The MuLuhan Revival

Communication is based on the exchange of information between two or more individuals in a particular time and place, but what about the media that is used to communicate those ideas - is that element of the communications model important?  Do the media alter our culture?  What about the future effects of our culture by media? Do we have the focus of communication studies out of order? Should content or media be emphasized?  Will the new media of the 21st century, a shift from analog to digital, impact our culture like prophesied by 60’s icon Marshall McLuhan?
Call it a “Great Awakening” for communications theorist but rediscovering philosopher Marshall McLuhan and his media determinism has been revived due to the new digital media of our century.  McLuhan’s statements of the phenomenon of media effects, where the media has greater impact than the message they communicate, along with the concepts of information theory and cybernetics has made a remarkable application about the role in media today and where it is headed in the future.  The media is currently in a drastic changing mode, a revolution of sorts, and this paper will look at how this new media will affect not only communication but how it will change our environment, culture and cognitive perceptions. First, a brief review of the terms used here in this paper.
Information Theory is used to design communications services from sender to receiver.  Information theory says that if the transmitter is properly designed, information can be transmitted perfectly and reliably at any speed up to the channel’s capacity. Information theory uses bits, which use the numbers 0 and 1 to encode and decode symbols, language and graphics.  This is important for the analog to digital transition that is now occurring in media by enabling large amounts of information to be exchanged with little noise on satellite television and personal computers that are hooked up to the information super highway.  
Cybernetics deals with automatic-control for self-correction in machines. This is similar to feedback in communication models. Entropy is the goal of effective communication and is the measure of probability. As we know from the laws of thermodynamics the tendency is toward a state of disorganization or chaos. Order is least probable.  Purposive behavior in humans or in machines requires control mechanisms that will maintain order by counteracting the natural tendency toward disorganization.  This is critical in discussing the new interactive media made possible by cybernetics. 
Now with the use of the former premises of Marshall McLuhan’s models of communication this paper will expand along with the concepts of information theory, cybernetics, and his probes of media in this new era of digital media. Unfortunately Marshall McLuhan died in 1980. Due to his health he was silenced in the early 70’s, long before what most have called the “information explosion.”   He never got to witness the advent of the dominant interactive media of today like direct broadcasting satellites with thousands of available television channels, personal computers, the internet or information super highway, virtual reality along with the still to come era of high-definition television with surround sound.  During his writings McLuhan never conceived the eventual hybrids of these new media and knowing what these changes did to the communication process, as we know it today.  Yet, his thoughts from the 60’s about the impact of media seem to fit in more today than they did during his lifetime.
Since little if any true research has been done on this phenomenon a phenomenological approach will be used in discussing the here and now, the character and intentions of new media that is currently operating and in a state of developing. Even though some quantitative results will be given of present media, much of what is said will be based on this author’s experience as a leading technical coordinator of high-definition television production as well as some opinions from critics and scholars about the new paradigm shift in media. Much of what is said may come across very “McLuhanese” or better yet this discussion may seem like watching the old “Star Trek” television series where some of theses future media have not truly been invented or developed to full application.  
But first some background on Marshall McLuhan and his philosophy.  He was an important communications philosopher in the 1950’s – 1960’s.  As Andy Warhol says we all have “15 minutes of fame” and McLuhan’s was the 1960’s. He was an icon of sorts being featured on movies, television shows and on the cover of major magazines of his time.  His metaphoric language and thought provoking one-liners about the media and its effects on the culture had a major impact during the 60’s.  He seemed to focus a great deal of his comments toward the education system, which he claimed was out of touch in its linear thinking.
McLuhan believed that before the media of the phonetic alphabet and most importantly the invention of the Gutenberg printing press the world was a sensory culture using all their senses. The printing press turned our world into a linear – eye dominating – culture.  This eye dominant phenomenon was the forerunner to “The Industrial Revolution.” Print created structure, the assembly line, and logical thinking that laid out ideas one step at a time. The print media also created the Protestant Reformation, which completely changed the world during the 16th century and beyond.  He blasted the education system of today by saying that “we are looking at the present through a rear-view mirror”1 by forcing a print media such as textbooks on kids who were raised with sensory stimulus of the ear in the medium of television. The lack of learning in the classroom and the phenomenon of “attention deficit disorder” (ADD) are really due to boredom among sensory children which print shuts down their learning process. Now with this new age of electronic media we are in a “Communications Revolution” that will have even greater impact on our world.
We are currently in the analog-digital shift in media.  The receiving party in the communications model is no longer dumb and has no control over the content of the message from the sender.  With digital media, the receiving party can exercise control over content, through filters.  Inventions like “Tivo” enable a person to choose what messages from television will be received and the digital recorder will also go and find information that the receivers would also like to sense.  Web casting events allow for instantaneous feedback through emails and instant messaging as well as on line polls to determine what future communication will be sent from the senders. Human communication is changing to where content is mutually negotiated through mediated systems.  The new electronic media will be a hybrid of different technologies, computers and television, between telephone, satellite and cable, between video and movies, between information, advertisement, entertainment and services, between one-way and two-way communication, between interpersonal and mass communications, between public and private, between the source and the audience, perhaps even immersing the user in a “virtual reality,” inside the media itself or the media inside the user itself.  To show the dominance of the new media of the Internet the revenue to be generated by the Internet is estimated at 4.5 trillion in 2003.  The GNP of the U.S. is approximately 6 trillion. 
 Some of McLuhan’s famous quotes will serve as a guidepost for this paper and an updated view of his perspectives will be offered with today and tomorrow’s media.  His book Understanding Media may not have totally completed the task of the effects of media today, but it did introduce his most famous line…
“The Medium is the Message”
After reading dozens of MuLuhan and other McLuhan critics books it is clear that Marshall did not think content did not matter at all in the communication model but definitely the medium was much more important.  My favorite analogy of his on this subject was – “What is important the atom bomb or the stencing on the casing of an atomic bomb?”
From this quote he obviously believed that the medium changes people more than the sum total of all the messages of that medium. Be it oral, written, or electronic, the primary channel of communication changes the way we perceive the world we live.  The dominant medium of any age dominates people. Let us now look to the current and future media and the effects of it with his famous concept…
“The Electronic Fireplace”
In this new age of communication the new model of “The Electric Fireplace” is that before the invention of television the typical family would sit around a dinner table and communicate the day’s events.  After the invention of television we saw the family move to the living room or family den and all watch television while eating dinner on TV trays with TV dinners. The communicating about the day’s events was based on what the television was communicating to them watching this sensory medium. The family circle of communication was broken.
 Today we already see the television on for an average of 7 hours a day with the typical household having 2 or more televisions.  Mom now watches “Lifetime,” brother watches “ESPN,” sister watches “MTV and daddy watches “Playboy,” all in their separate private rooms. Already with the advent of the Internet and the future hybrid of television/computers and other media this will continue the separation of the family and cause more interacting with the “Global Village” in their own “Electronic Cottage” discussing the day’s events they want to discuss. This is a fulfillment of McLuhan’s “Gutenberg Galaxy” in a family where the members are in various chat rooms on the Internet being interconnected.
Another model that is changing in communications is the one of Interpersonal Communication.  This model used multi—dimensions of verbal as well as non-verbal forms of communicating to understand one another.  With the invention of the telephone we began using less non-verbal and emphasized verbal.  Today with the Internet we have lost all dimensions of interpersonal communicating. One example of this is through the use of emails.  Users of email are constantly being asked from receivers of their emails “Are you mad or angry?”  Without the use of any non-verbal or vocalics it is hard to distinguish the nature of the communication and thereby this medium of writing causes more noise in the process. The answer to this problem has been the use of “smiley faces” that use Ekman’s facial expressions to communicate intent of their emotions in the emails. Speaking of whether the nature of something is one way or not, McLuhan says…
“Television is a cool Medium”
McLuhan classified media as either hot or cool. Hot media tends to be focused on a single sense.  Print is a hot media because it is directed to the visual, eye sense.  Television he says is a cool medium because it is tactile and aural. He says one is emotionally involved watching and filling in its blurry and vague images?
Since the 1950’s television has been the dominate media of our culture and with events such as the Kennedy - Nixon debates, where appearance became an important factor in choosing the president, the live murder of Harvey Lee Oswald and playing the assassination of President Kenney, the first television president, these images shut down our entire culture and is still a marking point in our history.  The Vietnam War brought into the homes of Americans the scenes of dead soldiers in body bags, which changed the perception of war. It’s obvious that this medium has drastically changed our world.
By contrast the Internet is both hot and cool.  It emphasizes print on an electronic media. This is in the process of changing to a cool media as the Internet and television merge into one media then it will be more sensory. Even retailers like Amazon.com are looking in to sending out smells for their products. True high-definition and surround sound video is still a few years away in gaining acceptance as a production tool and a receiving tool in communications.  The current high-definition television advertised is not a true high-definition signal but rather a stepchild for the coming near virtual reality medium.  This brings us to the future of media as… 
“All media are extensions of some human faculty”
   Marshall McLuhan famous quote can be broken down to the fact that he saw the invention of the wheel as an extension of the foot. The medium of the book is the extension of the eye. Clothing is an extension of the skin… and finally electric circuitry is an extension of the central nervous system.
 The use of wireless technology having access to the Internet and personal and super computers will aid this extension of the central nervous system.  The television/computer has already altered our perceptual habits, and it provides psychological extensions of our senses and, thanks to cybernetic devices, an amplification of our nervous system. We can finally react to the message in electrical media just like the human body. Yet this new media could also create dependencies, probably even addictions. Internet and virtual reality sex could have a devastating effect on the big picture of the world especially in population growth. The trigger of endorphins could cause a dangerous effect on productivity in our society.  Yes media will finally invade our brains.  As brain and genetic mapping continue it will be only a matter of time when we will all be connected through one central nervous system. This brings up the usual discussions of privacy and invasion of Orwell’s “Big Brother” that will have to be answered by the users. In his famous book Understanding Media McLuhan adds that…
“Electronic Media are turning the planet into a Global Village”
MuLuhan’s famous concept of a “Global Village” will come in to fruition by not necessarily TV but with the Internet and the future hybrid of TV and Computers. With cheaper production and delivery cost made available to everyone on the planet we will all be our own electrical transmitters. Some of the recent hackers of this new media who have been arrested have live on Indian reservations!
 MuLuhan’s nirvana will have finally arrived. McLuhan said, “…There would be a return to tribalism, a revival of charismatic authority, and so forth.” The true “Global Village” will be attainable when we are interconnected and can see and feel with others.  This technology will enable us to understand all communications by using the same java or similar computer language that will be able to interpret not only vocal language but also any non-verbal communication.  We already have cell phones embedded in teeth and speakers that can be embedded in ears all with GPS –“Global Positioning Satellite” technology.  This technology can track anyone in the world. Cell phones today enable a user to call anyone in the world from any place in the world instantaneously. We can also get information about any subject from the text messaging function already on our cell phones.  With the use of A.I. artificial intelligence we will be able to solve most of the world’s problems of crime, terrorism, economic discrepancies and the population explosion. We will then be totally a sensory-based culture again. As McLuhan would say “I don’t explain – I explore.”1  We are in a metamorphous away from strict linear communication. This new embedded media could also do Norton scans for virus or any generic flaws that need to be blocked or destroyed so that this new operating system of media will work efficiently in any human.
Douglas Rushkoff in his book Media Virus! Hidden Agendas in Popular Culture says: “networking also participates in the general move toward privatization.  It allows people to retreat to their ‘electronic cottages’ with urban villages, while remaining connected to their ‘media Communities.’”  This move, which has been facilitated by the increased possibilities of feedback and by the Internet’s reach, might also further western culture or it might abolish western culture.
During a recent trip to Africa a Massi chief was asked about the influx of western media and the effects it could have on his tribe’s culture.  He responded yes the media of the bicycle would eventually devastate his culture.”  Well, maybe this new technology is still a few years away.
It is the opinion of the author that the terrorist attack of 911 was the result of media and the effects on the various cultures of the world.  It was not just happen stance that the terrorist selected The World Trade Centers in New York as a point of attack.  They knew that every media outlet in the world would witness this event, which was a way for them to communicate to the world about their “don’t tread on me”, cry and the salvation of their culture.  The rise of fundamentalism in Islam and Christianity is the result of a culture trying to rediscover their identity.
Ironically, Al-Queda, the terrorist group who claimed responsibility for the attack on 9-11, has used the Internet, which was originally invented by the defense department for national security, against us as a main source of communicating to their operatives around the world but not using language but “ding-bats” computer symbols fonts to communicate.  ▌▌≤☼.  Currently a bad side effect of this new technology is the “Group Think” that can tie together fascist and other hate groups to organize and create chaos. Nevertheless, Disney claims to provide universal messages because “it’s a small world after all;” and IBM offers universal solutions for a “small planet.”
Conclusions
McLuhan said “I’m not advocating anything:  I’m merely probing and predicting trends.  Even if I oppose them or thought them disastrous, I couldn’t stop them, so why waste my time lamenting…. Resisting a new technology will not halt its progress.”2   There could be some great advances with new technology and based on “Game Theory,” where this media could create a win, win outcome for mankind.  Also, with the use of cybernetics and Information Theory in this new media obtaining “Self-Actualization” may be possible for everyone in Abraham Maslow’s “Hierarchy of Needs.” Gerber’s claim that the media plays a key role in maintains the status quo could be a wonderful change for a world in chaos.
We are still emotional humans and we have the ability to still make decisions right or wrong but with the right information we might make a “Brave New World.” Will this start a new evolution of transformation in communication and culture? What will the children of this era look and be like?  Who knows? Marshall McLuhan said, “I don’t pretend to understand it all. You can’t go home again.” McLuhan said that we are not aware of what media is doing to us.  We are like a fish in the ocean.  We don’t notice the water even though it is our environment! We don’t see the air we breathe. In the communication model we can’t overlook the medium.  The medium needs to be something we notice and study for “The medium is the massage.”
 












References

“Cybernetics,” Microsoft® Encarta® Online Encyclopedia 2003
http://encarta.msn.com © 1997-2003 Microsoft Corporation. All Rights Reserved

“Information Theory,” Microsoft® Encarta® Online Encyclopedia 2003
http://encarta.msn.com © 1997-2003 Microsoft Corporation. All Rights Reserved

Info culture 277.

“McLuhan, (Herbert) Marshall,” Microsoft® Encarta® Online Encyclopedia 2003
http://encarta.msn.com © 1997-2003 Microsoft corporation. All Rights Reserved.

McLuahn, Marshall Understanding Media: The Extensions of Man Boston:
 Beacon Press, 1964 72                                                                                                                                                                        

McLuhan, Marshall, The Global Village: transformations in world life and media
             In the 21st century, Oxford University Press, New York, 1989.

Marshall McLuhan and Quentin Fiore, The Medium is the Massage: An Inventory of  
 Effects (New York: Bantam, 1967)

Marshall McLuhan, the Gutenberg Galaxy, University of Toronto, Toronto, 1962.

Rushkoff, Douglas, Media Virus! Hidden Agendas in Popular Culture (New York:
             Ballantine Books, 1994).

Audio Tape

McKenna, Terence, Riding Range with Marshall McLuhan, Mystic Fire Audio, New 
            York 1995

Video Tape

McLuhan’s Wake. Primitive Entertainment and the National Film Board of Canada,
             David Sobelman











Foot Notes


1 “Playboy Interview: Marshall McLuhan,” Playboy, March 1969, p.74.

2 “Playboy Interview: Marshall McLuhan,” Playboy, March 1969, pp. 53f.